American Auctioneering and Appraisals

Frequently Asked Questions

How do I create an account?

To create your account choose the "Login/Register" link at the upper-right of any page and follow the directions. You will be asked to complete a short form which includes standard information such as your contact details, preferred login credentials, etc.

Mandatory fields include:

  • Name
  • Mailing Address
  • Phone Number
  • E-Mail Address
  • Username & Password
  • Confirmation of terms and conditions acceptance

Once registered you will receive e-mail confirmation. Should you encounter any registration difficulties please contact us.

How do I place a bid?

Placing a bid on an item you are interested in couldn't be easier. When viewing the lot-details page there will be an entry field at the top near the item price. To place your bid simply enter the amount you wish to bid (e.g. 50.00) and click the "Place Bid" button. Please note no currency symbols are required. Also note the bid-entry field will only show if you are logged in to your account.

Once done you will be asked to review your bid and you will also be able to view vital item details such as the shipping conditions before confirming. To submit your bid simply click the "Confirm Bid" button. If your bid is high enough to take the lead in the auction a confirmation message will be displayed to you. However, if your bid has not taken the lead be it due to a higher proxy bid or not meeting the reserve price, and you will be invited to make a further bid.

What is Proxy Bidding?

Proxy bidding is built-in to the system and can be used at anytime. This type of bidding allows you to place your "High Bid." At all times you will only pay the lowest required bid should you win the auction. For example, if the current bid on an auction is $500 you can place a proxy bid of $2,000. Should you remain the only bidder you will only pay $500. However, should the item receive other bids the site will automatically re-bid for you (up to $2,000 in this scenario) to ensure you remain in the lead.

Why do I sometimes see two consecutive bids with the same amount?

When proxies are involved, it's possible for two consecutive bidders to each end up bidding the same amount. In such cases, the bid goes to the first bidder involved. The "duplicate" bid you're seeing is there to ensure the appropriate person comes out on top.

For instance, suppose Bob bids $100 with a $500 proxy. Sally does not know about Bob's proxy, so she bids $500 with no proxy. At this point there's a tie since both have said they are willing to pay the same. We resolve this by giving the bid to Bob since he was first. Therefore, you will see the following in the bid history:

Date Bidder Amount
January 5 Bob $500.00
January 4 Sally $500.00
January 3 Bob $100.00
 
What is an on-site auction?

On-site auctions are held at a physical location. All bids must be submitted in person. No online bids will be accepted.